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This Refund Policy covers partypoker. If you are considering using a program that is not on this list, please e-mail support with information about the program, including its name and a URL where we can find it. Any activities outside a live tournament period are subject to the prior approval of the Player. PokerTracker and Texas Calculatem, for example, are programs that provide detailed statistical analysis of hand histories for beneficial review. Sharing information includes playing the accounts from the same computer, using online messaging services or any other form of off- or online communication. Poker on partypoker. If prizes need to be redistributed, this information will be provided directly to players. We recognize that people want to become better poker players so they can improve their performance at our tables. The individuals behind all caught accounts are not welcome to play on partypoker. As well as personal game play analysis, these programs also compile and profile a player's opponents' play. However, if there is no flop, or if fourth street in stud games is not reached, no rake will be taken from the pot no flop no drop policy. Investigations are predicated on automatic processes and manual checks conducted by separate support and security teams both during and after tournaments. All Co-op play accounts will be permanently banned and risk, based on the Ongame Network multi-account policy, having their prize money and their entire bankroll ceased. The Player is always responsible for personal safety and should act accordingly. These Live Team Event Conditions may be superseded by specific live tournament rules provided by the live tournament organizer. We also recognize that numerous software tools are available which promise to help players improve their game performance. If interviewed in connection with a live tournament by a third party, the Player shall mention that the Player has qualified for the live tournament by playing at partypoker. We both warn and promise players that we have a strict policy towards the use of prohibited programs. Equally it is against the rules to suggest such an action. This prohibition includes all games, including tournaments and ring games, for all currencies, including real money and play money. This means that players will not be able to log-in or play, and they will not be able to withdraw or transfer funds. The estimated total prize stated on partypoker.{/INSERTKEYS}{/PARAGRAPH} However, where appropriate, both the results and actions being taken will be made available to players through our Operators' websites. Checking down can occur when two or more players call an all-in player. The policy deals with three separate types of tournament collusion; checkdowns, chip dumping and co-op play multi-accounting. This policy has been engineered to provide just treatment in the case of cheating being determined in tournaments. Only humans are permitted to play on our site. Ongame Network recognizes that it is critically important to provide safe gaming for all our players, and to ensure that our card room is fair. If the Player fails to fulfil the obligations stated in this contract, the Player will be banned from future partypoker team events, including qualifying events and live events. This applies during the whole time the Player is acting as a member of the partypoker Team. {PARAGRAPH}{INSERTKEYS}These Terms of Service constitute a legal agreement the "Agreement" between you the "Player" and ElectraWorks Svenska Limited "partypoker" or "partypoker. After consultation with many of our players, including professional poker players and top poker industry experts, we have decided to clearly separate these programs into two categories: 1 software tools that provide a fair advantage to a player and are allowed; and 2 software tools that provide an unfair advantage to a player and are prohibited. There are a number of techniques that can be used to achieve this goal. The rake is an amount of money taken by the house from all players as a payment to play at the table. Repeat offenders risk having any prize money forfeited. Accounts affiliated with other operators within the network will not benefit from it. Detailed information regarding our investigations β€” and the investigations made by the Ongame Network Security Team - will be released at our discretion. Any player who plays in a tournament from multiple player accounts will be in violation of this policy and suffer the following consequences:. Tournament chip dumping is defined as a situation where one player purposely loses chips to another player with the sole intent of increasing their combined chances of winning prize money. We have a zero-tolerance policy in effect against "poker bot" usage, collusion and other forms of cheating. The purpose of this policy is to separate acceptable techniques of performance improvement from techniques that are prohibited at partypoker. Players found guilty of verbally agreeing to not play each other in a hand with the explicit intent of maximizing the chance of eliminating a third player will receive a warning. Please read through the above two documents before proceeding. In our opinion, not all of the existent tools are consistent with "fair play". Through analysis of hand histories, players can learn about patterns, strengths and weaknesses in their game play and that of their opponents , and determine areas for improvement. Programs that share data are not allowed. This may include, but is not limited to, being interviewed by the partypoker crew on a daily basis and providing any additional information of interest for the reporting on any partypoker site. This technology is an extension of our anti-collusion security systems, and is deeply integrated with multiple tiers of our client and server architecture. Ongame Network has the policy of not sharing the results of its investigations. As such, these programs are allowed. Co-op play is defined as situations where one or more players enter a total of two or more accounts into a tournament scheduled or sit-n-go and are sharing, or attempting to share, information about hands or players between them. All players must be comfortable and secure that they are technologically equal in our card room. Chip Dumping will incur a permanent ban of all involved accounts and the forfeit of all the total value of prize money. After we review it, we will make a decision about whether or not it is allowed. Should partypoker, at its sole discretion, deem the alternative live tournament to be of lesser value, the Player will receive the buy-in value difference in cash. When participating in a live tournament, or in any surrounding event, the Player shall wear partypoker clothing fully visible at all time, unless the tournament organisers expressly prohibit such displays. If partypoker is not able to send the Player to a live tournament due to reasons beyond reasonable control of partypoker or due to reasons associated with the purpose of sending the Player to the live tournament, the Player will be provided with the opportunity to participate in an alternative live tournament. Further, we do not allow players to collude, share hole card information or team up against other players. As such it cannot be reviewed as a stand-alone Policy nor does it overrule these documents in case of confliction. These programs allow players to access profile information on players they have never played against, and we believe this provides an unfair advantage. First of all, we would like to emphasize that education and experience are the strongest ways to develop a more successful game. We currently have sophisticated processes in place to detect and prevent the use of prohibited programs. At the Network's discretion, tournament pay-outs the distribution of tournament prize monies to winners can be held for up to 14 days if an investigation is required though we will try to conclude all investigations within 72 hours. Ongame Network allows players to register accounts with multiple Ongame Network operators, such as partypoker, but has the policy that an individual may only register for any single tournament from one of these accounts. This Refund Policy details reimbursement rules in cases of confirmed tournament collusion. The punitive measures enforced upon caught colluders - although mentioned - are regulated by the Ongame Network multi-account Policy. We recognize that this will be an inconvenience and we regret that this may affect innocent players. Where an investigation determines there is or has been a serious problem, all accounts suspected of being involved may be frozen for the duration of the investigation. Artificially-intelligent programs, processes, applications and all other forms of software and hardware - including "Poker Bots" or "Auto Folders" - are prohibited from making game decisions or taking game action on our site, either under their own auspices or under the supervision of a human. All decisions will be made by partypoker and cannot be overruled. We provide comprehensive hand history statistics in our software, but recognize some players want more specific details than that. It is in our collective interest to ensure the safety and integrity of the game and this is part of the security we offer all our players. We encourage this, and recommend worthwhile books for players interested in improving. If the Player is sent to an alternative live tournament, partypoker may not be held liable for any costs, loss or damage incurred as a result thereof. We go to great lengths to eliminate all unfair advantages and are removing the potential advantage provided by using multiple accounts to register for a tournament. As such, these programs are prohibited. We also prohibit the use of any software program that facilitates the sharing of this information or player profiles. If any provision of these Live Team Event Conditions is superseded by a live tournament rule, the remaining provisions of these Live Team Event Conditions shall remain in full effect. As a Player member of the partypoker team, the following costs related to a live tournament will be covered by partypoker:. Where an investigation requires that tournament pay-outs be held pending distribution to winners, we will endeavour to communicate this to all players involved shortly after the tournament concludes. However, merely suggesting it does not equate collusion. This rule applies regardless of whether real money is used, to make the game more realistic. For this reason, we reserve the right to change this policy at any time and at our own discretion. This is similar to how a meticulous player might use our "Player Notes" feature after every hand to compile their own profiles on opponents. Should a banned Player participate and win a prize in a qualifying event, the prize will be forfeited. If no suitable alternative live tournament is available, the prize package may be forfeited. PokerEdge and CardAnalyzer, for example, are programs that compile player profiles in a database and then sell subscription access to their systems. If the Player is not able to participate in a specific live tournament, partypoker may provide the Player an opportunity to participate in an alternative live tournament of equal or lesser value. On partypoker. Note that we are advised by David Sklansky in respect to preventing various forms of collusion, and appreciate his expertise. The Player is aware and agrees that partypoker may use images and videos of the Player as well as the Player's real name and nickname on any partypoker site in connection with the reporting of a live tournament. We believe that players who use automated "poker bot" programs to make decisions or take actions on their behalf in games are cheating. To ensure this, we have banned the use of these programs. Please read the following Terms of Service before accessing partypoker or using real money with the software the "Software". In all cases of multi-account collusion we will also initiate a full investigation into related accounts. The Player waives the right to inspect and approve such use. We reserve the right to close accounts, seize funds and ban players from playing at partypoker. We want to keep our games fair for everyone and will take necessary measures to ensure this. To be clear, players are prohibited from operating these programs or allowing these programs to operate while logged into their accounts.